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Dear valued customer,
In order to support the Governments direction we have implemented relevant precautions to support social distancing for those still in our workshop, along with the addition of updated protocols in our vehicle handover processes. We are offering a collection and delivery service so no additional travel is required other than our own. Payment can be made via an online payment portal to avoid contact if required.
Just last week the Government relaxed the MOT requirements for both commercial vehicles and passenger cars, with commercial vehicles having a 3 month exemption and passenger cars a 6 month exemption beyond their expiry date. Garages and repair shops, along with storage and distribution facilities, are clearly identified as exceptions to the mandatory business closures and our role as their lifeblood from a transport perspective remains equally critical, underlining our obligation in terms of mobility for customers who need their vehicles for essential travel.
In light of those circumstances, we at Vagtek Ltd have reduced our operation to essential repairs and breakdowns only so as to support our customers and fulfil our obligations to keep the country, including our key workers, mobile.
To reiterate, despite a reduction in workshop capacity our Parts supply system and suppliers are still operating with currently no additional delay in parts delivery. If you have a safety concern or essential repair required on your Volkswagen Audi Group vehicle please get in touch we are open or bookings right now, on a first come first served basis. Vagtek Ltd remains committed to continue operating within government guidelines in order to support our customers.